The power of public relations

3 Oct

Comms and caffeine 2I love teaching: it’s the hardest communication job I’ve ever had.

Let me explain this – first to practitioners who’d like to teach more, then to students.

To those who think university lecturers inhabit an ivory tower with endless free time for abstract research, let me put you straight. We’re much closer to school teachers with heavy timetables and endless admin and emails. We snatch time for study and research around the teaching, assessment and admin.

So why is it such a good communication challenge? Because teaching isn’t about you, the teacher. It doesn’t matter what you know or what you say. Teaching is all about learning, and your words can have unintended consequences.

I’ve given a version of an introductory lecture for over ten years. I show a range of definitions of and perspectives on public relations. That’s what I say. But what do students write in their essays?

They take from this lecture the lesson that it’s impossible to define public relations – which is the opposite of the intended message.

Teachers have to show, not tell. To encourage a culture of learning rather than imposing a rigid view of the world.

Sometimes metaphors help.

Some students and graduates tell me they struggle to gain work experience placements or job interviews. So I ask what methods they’ve used. It sometimes turns out they’ve been bombarding businesses with emails or (worse), hassling them through public channels like Twitter.

Is that how you’d try to get a first date, I ask. By emailing random strangers? Or by publicising your desperation?

How does this make you look to the recipient of your messages?

You need to start over and first make yourself attractive to your potential partner. In public relations terms, this means showing you can do PR for yourself before you offer to do it for someone else.

  • Do you have a blog or website? Is it up to date?
  • Check your About page and your Twitter bio
  • Scroll through your Tweets: what impression are you giving to a professional?
  • Are you a visual communicator? Then show off your Instagram, Pinterest or YouTube streams and channels

Ashley Keir-Bucknall did not believe that blogging could help her on the way to a career in public relations. Now that an employer approached her to offer an interview that led to a job, she’s a convert.

It’s a better lesson than I can teach. What’s more, Ashley’s never been in my classes; we’ve not even met, though we now work together on a spare-time project.

That’s the power of public relations. It can help turn strangers into friends.

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