Paradox number one. The first generation to grow up with Google (dob 1998), isn’t necessarily net savvy. Members of this generation still have much to learn from those of us who grew up when golfball typewriters stalked the earth.
Paradox number two. The generation that has grown up with mobile telephony (Vodafone dob 1985), doesn’t know how to use the phone. Sure, everyone can dial a number or send a text message. What several employers have told me is that there’s a time to send a letter, a time to email, a time to text and a time to contact someone by phone (in real time) – and students still have to learn about this. But how do you teach it?